Recall 16V411000: 2015 Glaval Bus Synergy

Updated from NHTSA data · How we count

Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.

Report date
Jun 8, 2016
Vehicles affected
2
Models
1
Initiated by
Manufacturer

The problem

Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.

The risk

The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.

The fix

Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2015 Glaval Bus Synergy

Details

NHTSA campaign
16V411000
Manufacturer campaign
35-06022016-0207
Manufacturer
Forest River, Inc.
Owner letters
Jun 10, 2016
Components
Steering (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology