Recall 16V605000: 2010–2016 Road Rescue Duramedic, 2010–2016 Road Rescue Metromedic, 2010–2016 Road Rescue Promedic +3 more

Updated from NHTSA data · How we count

Report date
Aug 17, 2016
Vehicles affected
172
Models
6
Initiated by
Manufacturer

The problem

REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicle, Ultramedic, Promedic, Duramedic, Metromedic and Transmedic emergency vehicles manufactured January 1, 2010, to May 1, 2016. These vehicles are equipped with certain Class 1 ES-Key power control modules manufactured by Hale Products. The affected power control modules may not provide sufficient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.

The risk

A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.

The fix

REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or [email protected]. REV's number for this recall is Recall #16-E038.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2010 Road Rescue Duramedic
  • 2011 Road Rescue Duramedic
  • 2012 Road Rescue Duramedic
  • 2013 Road Rescue Duramedic
  • 2014 Road Rescue Duramedic
  • 2015 Road Rescue Duramedic
  • 2016 Road Rescue Duramedic
  • 2010 Road Rescue Metromedic
  • 2011 Road Rescue Metromedic
  • 2012 Road Rescue Metromedic
  • 2013 Road Rescue Metromedic
  • 2014 Road Rescue Metromedic
  • 2015 Road Rescue Metromedic
  • 2016 Road Rescue Metromedic
  • 2010 Road Rescue Promedic
  • 2011 Road Rescue Promedic
  • 2012 Road Rescue Promedic
  • 2013 Road Rescue Promedic
  • 2014 Road Rescue Promedic
  • 2015 Road Rescue Promedic
  • 2016 Road Rescue Promedic
  • 2010 Road Rescue Specialty Vehicle
  • 2011 Road Rescue Specialty Vehicle
  • 2012 Road Rescue Specialty Vehicle
  • 2013 Road Rescue Specialty Vehicle
  • 2014 Road Rescue Specialty Vehicle
  • 2015 Road Rescue Specialty Vehicle
  • 2016 Road Rescue Specialty Vehicle
  • 2010 Road Rescue Transmedic
  • 2011 Road Rescue Transmedic
  • 2012 Road Rescue Transmedic
  • 2013 Road Rescue Transmedic
  • 2014 Road Rescue Transmedic
  • 2015 Road Rescue Transmedic
  • 2016 Road Rescue Transmedic
  • 2010 Road Rescue Ultramedic
  • 2011 Road Rescue Ultramedic
  • 2012 Road Rescue Ultramedic
  • 2013 Road Rescue Ultramedic
  • 2014 Road Rescue Ultramedic
  • 2015 Road Rescue Ultramedic
  • 2016 Road Rescue Ultramedic

Details

NHTSA campaign
16V605000
Manufacturer campaign
Recall # 16-E038
Manufacturer
REV Ambulance Group Orlando, INC.
Owner letters
Nov 20, 2016
Components
Electrical system (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology