Recall 16V663000: 2015 Smeal Aerial, 2016 Smeal Aerial Fire Apparatus

Updated from NHTSA data · How we count

Report date
Sep 14, 2016
Vehicles affected
6
Models
2
Initiated by
Manufacturer

The problem

Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

The risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

The fix

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
16V663000
Manufacturer
Smeal Fire Apparatus Co., Inc.
Owner letters
Oct 18, 2016
Components
Electrical system (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology