Recall 16V819000: 2015–2016 Heartland Cyclone, 2015–2016 Heartland Road Warrior, 2016 Heartland Torque
Updated from NHTSA data · How we count
- Report date
- Nov 14, 2016
- Vehicles affected
- 2,045
- Models
- 3
- Initiated by
- Manufacturer
The problem
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The fix
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Heartland Cyclone
- 2016 Heartland Cyclone
- 2015 Heartland Road Warrior
- 2016 Heartland Road Warrior
- 2016 Heartland Torque
Details
- NHTSA campaign
- 16V819000
- Manufacturer campaign
- 99-01-28
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Owner letters
- Dec 2, 2016
- Components
- Equipment (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology