Recall 16V899000: 2014–2016 Mercedes-Benz E350, 2015–2016 Mercedes-Benz E400, 2014–2015 Mercedes-Benz S550 +3 more
Updated from NHTSA data · How we count
- Report date
- Dec 14, 2016
- Vehicles affected
- 70
- Models
- 6
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
The risk
If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
The fix
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 Mercedes-Benz E350
- 2015 Mercedes-Benz E350
- 2016 Mercedes-Benz E350
- 2015 Mercedes-Benz E400
- 2016 Mercedes-Benz E400
- 2014 Mercedes-Benz S550
- 2015 Mercedes-Benz S550
- 2016 Mercedes-Benz S600
- 2013 Mercedes-Benz SL550
- 2014 Mercedes-Benz SL550
- 2015 Mercedes-Benz SL550
- 2013 Mercedes-Benz SL63
- 2014 Mercedes-Benz SL63
Details
- NHTSA campaign
- 16V899000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Oct 13, 2017
- Components
- Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology