Recall 17V078000: 2017 Mercedes-Benz E300
Updated from NHTSA data · How we count
- Report date
- Feb 8, 2017
- Vehicles affected
- 73
- Models
- 1
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
The risk
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 17V078000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Mar 31, 2017
- Components
- Power train:automatic transmission:control module (tcm/pcm/tecm) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology