Recall 17V231000: 2013–2016 E-One Cyclone II, 2014–2016 E-One Quest, 2013–2016 E-One Typhoon
Updated from NHTSA data · How we count
- Report date
- Apr 5, 2017
- Vehicles affected
- 29
- Models
- 3
- Initiated by
- Manufacturer
The problem
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The fix
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 E-One Cyclone II
- 2014 E-One Cyclone II
- 2015 E-One Cyclone II
- 2016 E-One Cyclone II
- 2014 E-One Quest
- 2015 E-One Quest
- 2016 E-One Quest
- 2013 E-One Typhoon
- 2014 E-One Typhoon
- 2015 E-One Typhoon
- 2016 E-One Typhoon
Details
- NHTSA campaign
- 17V231000
- Manufacturer
- E-One Incorporated
- Owner letters
- May 5, 2017
- Components
- Suspension:front:control arm:lower ball joint (Suspension); Suspension:front:control arm:upper ball joint (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology