Recall 17V241000: 2016 Mercedes-Benz AMG GLE43, 2016 Mercedes-Benz AMG GLE63, 2017 Mercedes-Benz AMG GLS63 +12 more
Updated from NHTSA data · How we count
- Report date
- Apr 11, 2017
- Vehicles affected
- 58,323
- Models
- 15
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
The risk
If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Mercedes-Benz AMG GLE43
- 2016 Mercedes-Benz AMG GLE63
- 2017 Mercedes-Benz AMG GLS63
- 2017 Mercedes-Benz E300
- 2016 Mercedes-Benz E400
- 2016 Mercedes-Benz GL350
- 2017 Mercedes-Benz GL350
- 2016 Mercedes-Benz GL450
- 2017 Mercedes-Benz GL450
- 2016 Mercedes-Benz GL550
- 2017 Mercedes-Benz GL550
- 2016 Mercedes-Benz GL63
- 2016 Mercedes-Benz GLE300D
- 2016 Mercedes-Benz GLE350
- 2016 Mercedes-Benz GLE350D
- 2016 Mercedes-Benz GLE400
- 2016 Mercedes-Benz GLE550E
- 2016 Mercedes-Benz GLE63S
Details
- NHTSA campaign
- 17V241000
- Manufacturer campaign
- 2017050013
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Sep 29, 2017
- Components
- Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology