Recall 17V245000: 2017 Mercedes-Benz E300
Updated from NHTSA data · How we count
- Report date
- Apr 11, 2017
- Vehicles affected
- 15
- Models
- 1
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 17V245000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- May 19, 2017
- Components
- Electrical system: instrument cluster/panel (Electrical System); Electrical system:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology