Recall 17V252000: 2013 Mercedes-Benz AMG C63, 2013–2014 Mercedes-Benz C250, 2013–2014 Mercedes-Benz C300 +3 more
Updated from NHTSA data · How we count
- Report date
- Apr 12, 2017
- Vehicles affected
- 168
- Models
- 6
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.
The risk
A loss of steering can increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Mercedes-Benz AMG C63
- 2013 Mercedes-Benz C250
- 2014 Mercedes-Benz C250
- 2013 Mercedes-Benz C300
- 2014 Mercedes-Benz C300
- 2013 Mercedes-Benz C350
- 2013 Mercedes-Benz GLK250
- 2014 Mercedes-Benz GLK250
- 2013 Mercedes-Benz GLK350
- 2014 Mercedes-Benz GLK350
- 2015 Mercedes-Benz GLK350
Details
- NHTSA campaign
- 17V252000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- May 19, 2017
- Components
- Steering (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology