Recall 17V302000: 2013–2016 Ram 1500, 2013–2016 Ram 2500, 2014–2016 Ram 3500
Updated from NHTSA data · How we count
- Report date
- May 9, 2017
- Vehicles affected
- 1,021,279
- Models
- 3
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
The risk
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
The fix
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2013 Ram 1500
- 2014 Ram 1500
- 2015 Ram 1500
- 2016 Ram 1500
- 2013 Ram 2500
- 2014 Ram 2500
- 2015 Ram 2500
- 2016 Ram 2500
- 2014 Ram 3500
- 2015 Ram 3500
- 2016 Ram 3500
Details
- NHTSA campaign
- 17V302000
- Manufacturer campaign
- T25
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- Jun 26, 2017
- Components
- Air bags (Airbags); Air bags:side/window:curtain (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology