Recall 17V321000: 2012–2017 Terex Aerial Devices, 2012–2017 Terex Digger Derrick
Updated from NHTSA data · How we count
- Report date
- May 15, 2017
- Vehicles affected
- 444
- Models
- 2
- Initiated by
- Manufacturer
The problem
Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
The risk
If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
The fix
TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017. Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2012 Terex Aerial Devices
- 2013 Terex Aerial Devices
- 2014 Terex Aerial Devices
- 2015 Terex Aerial Devices
- 2016 Terex Aerial Devices
- 2017 Terex Aerial Devices
- 2012 Terex Digger Derrick
- 2013 Terex Digger Derrick
- 2014 Terex Digger Derrick
- 2015 Terex Digger Derrick
- 2016 Terex Digger Derrick
- 2017 Terex Digger Derrick
Details
- NHTSA campaign
- 17V321000
- Manufacturer campaign
- SN659
- Manufacturer
- Terex South Dakota, Inc.
- Owner letters
- Jun 28, 2017
- Components
- Electrical system (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology