Recall 17V394000: 2010–2011 Jaguar XJ
Updated from NHTSA data · How we count
- Report date
- Jun 22, 2017
- Vehicles affected
- 4,926
- Models
- 1
- Initiated by
- Manufacturer
The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
The risk
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The fix
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2010 Jaguar XJ
- 2011 Jaguar XJ
Details
- NHTSA campaign
- 17V394000
- Manufacturer campaign
- H034
- Manufacturer
- Jaguar Land Rover North America, LLC
- Owner letters
- Aug 15, 2017
- Components
- Air bags (Airbags)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology