Recall 17V550000: 2016–2017 Metro Link 28SH, 2016–2017 Metro Link 28WC
Updated from NHTSA data · How we count
- Report date
- Sep 1, 2017
- Vehicles affected
- 18
- Models
- 2
- Initiated by
- Manufacturer
The problem
Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.
The fix
Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Metro Link 28SH
- 2017 Metro Link 28SH
- 2016 Metro Link 28WC
- 2017 Metro Link 28WC
Details
- NHTSA campaign
- 17V550000
- Manufacturer
- Metro Worldwide, LLC
- Owner letters
- Sep 15, 2017
- Components
- Equipment:other:labels (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology