Recall 17V595000: 2015–2017 Mercedes-Benz Metris

Updated from NHTSA data · How we count

Report date
Sep 22, 2017
Vehicles affected
3
Models
1
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

The risk

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

The fix

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
17V595000
Manufacturer
Daimler Vans USA, LLC
Owner letters
Dec 21, 2017
Components
Steering:electric power assist system (Steering)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology