Recall 17V655000: 2016–2017 Mercedes-Benz AMG GLE63, 2016 Mercedes-Benz GLE300D, 2016 Mercedes-Benz GLE350 +4 more
Updated from NHTSA data · How we count
- Report date
- Oct 17, 2017
- Vehicles affected
- 3,620
- Models
- 7
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
The risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
The fix
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Mercedes-Benz AMG GLE63
- 2017 Mercedes-Benz AMG GLE63
- 2016 Mercedes-Benz GLE300D
- 2016 Mercedes-Benz GLE350
- 2016 Mercedes-Benz GLE400
- 2017 Mercedes-Benz GLE550
- 2016 Mercedes-Benz GLE63S
- 2017 Mercedes-Benz GLS450
Details
- NHTSA campaign
- 17V655000
- Manufacturer campaign
- 2018020002
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- Feb 26, 2018
- Components
- Air bags:frontal:passenger side:inflator module (Airbags); Visibility:windshield (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology