Recall 17V667000: 2018 Crossroads Cruiser, 2017–2018 Crossroads Sunset, 2017–2018 Crossroads Volante +1 more
Updated from NHTSA data · How we count
- Report date
- Oct 20, 2017
- Vehicles affected
- 1,697
- Models
- 4
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.
The risk
If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.
The fix
Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Crossroads Cruiser
- 2017 Crossroads Sunset
- 2018 Crossroads Sunset
- 2017 Crossroads Volante
- 2018 Crossroads Volante
- 2017 Crossroads Zinger
- 2018 Crossroads Zinger
Details
- NHTSA campaign
- 17V667000
- Manufacturer campaign
- 17-303
- Manufacturer
- Keystone RV Company
- Owner letters
- Nov 13, 2017
- Components
- Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology