Recall 17V698000: 2015 Phoenix Zeus 300, 2015–2017 Phoenix Zeus 305
Updated from NHTSA data · How we count
- Report date
- Nov 3, 2017
- Vehicles affected
- 45
- Models
- 2
- Initiated by
- Manufacturer
The problem
Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk
If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.
The fix
Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2015 Phoenix Zeus 300
- 2015 Phoenix Zeus 305
- 2016 Phoenix Zeus 305
- 2017 Phoenix Zeus 305
Details
- NHTSA campaign
- 17V698000
- Manufacturer
- Phoenix Motorcars
- Owner letters
- Dec 14, 2018
- Components
- Tires (Wheels & Tires); Wheels:rim (Wheels & Tires)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology