Recall 17V789000: 2017–2018 Grand Design Imagine, 2017–2018 Grand Design Reflection
Updated from NHTSA data · How we count
- Report date
- Dec 8, 2017
- Vehicles affected
- 3,969
- Models
- 2
- Initiated by
- Manufacturer
The problem
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
The risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
The fix
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 Grand Design Imagine
- 2018 Grand Design Imagine
- 2017 Grand Design Reflection
- 2018 Grand Design Reflection
Details
- NHTSA campaign
- 17V789000
- Manufacturer campaign
- 900012
- Manufacturer
- Grand Design RV, LLC
- Owner letters
- Dec 29, 2017
- Components
- Equipment:mechanical:integrated jack/leveler/stabilizer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology