Recall 18V113000: 2016–2017 Mercedes-Benz Sprinter 2500, 2016–2017 Mercedes-Benz Sprinter 3500
Updated from NHTSA data · How we count
- Report date
- Feb 15, 2018
- Vehicles affected
- 17
- Models
- 2
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
The risk
The incorrect UVW label can result in final stage manufacturers exceeding the maximum vehicle weight once the vehicle is completed. A vehicle that exceeds its maximum weight has an increased risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Mercedes-Benz Sprinter 2500
- 2017 Mercedes-Benz Sprinter 2500
- 2016 Mercedes-Benz Sprinter 3500
- 2017 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 18V113000
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Apr 3, 2018
- Components
- Equipment:other:labels (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology