Recall 18V215000: 2012 Zero DSP, 2012 Zero Zero DS, 2012 Zero Zero S

Updated from NHTSA data · How we count

Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.

Report date
Apr 4, 2018
Vehicles affected
218
Models
3
Initiated by
Manufacturer

The problem

Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

The risk

An electrical short can increase the risk of a fire.

The fix

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
18V215000
Manufacturer campaign
SV-ZMC-018-383
Manufacturer
Zero Motorcycles Inc.
Owner letters
Apr 30, 2018
Components
Electrical system:12v/24v/48v battery (Electrical System); Hybrid propulsion system (Fuel, Hybrid & EV Propulsion)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology