Recall 18V303000: 2016–2017 Crossroads Redwood
Updated from NHTSA data · How we count
- Report date
- May 10, 2018
- Vehicles affected
- 156
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
The risk
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
The fix
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Crossroads Redwood
- 2017 Crossroads Redwood
Details
- NHTSA campaign
- 18V303000
- Manufacturer campaign
- 18-319
- Manufacturer
- Keystone RV Company
- Owner letters
- May 23, 2018
- Components
- Equipment:other:labels (Other / Unknown); Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology