Recall 18V484000: 2016–2017 GEM E2, 2016–2017 GEM E4, 2016–2017 GEM E6 +1 more
Updated from NHTSA data · How we count
- Report date
- Jul 19, 2018
- Vehicles affected
- 2,110
- Models
- 4
- Initiated by
- Manufacturer
The problem
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
The risk
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
The fix
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 GEM E2
- 2017 GEM E2
- 2016 GEM E4
- 2017 GEM E4
- 2016 GEM E6
- 2017 GEM E6
- 2016 GEM Elxd
- 2017 GEM Elxd
Details
- NHTSA campaign
- 18V484000
- Manufacturer campaign
- L-18-02
- Manufacturer
- Polaris Industries, Inc.
- Owner letters
- Nov 28, 2018
- Components
- Electrical system (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology