Recall 18V497000: 2017–2018 Mercedes-Benz Metris
Updated from NHTSA data · How we count
- Report date
- Jul 29, 2018
- Vehicles affected
- 6
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
The risk
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 18V497000
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Sep 28, 2018
- Components
- Power train:automatic transmission (Transmission & Drivetrain); Power train:driveline:driveshaft (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology