Recall 18V502000: 2019 Alta Redshift EXR, 2018–2019 Alta Redshift MXR
Updated from NHTSA data · How we count
- Report date
- Jul 31, 2018
- Vehicles affected
- 215
- Models
- 2
- Initiated by
- Manufacturer
The problem
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
The risk
A motorcycle stall can increase the risk of a crash.
The fix
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Alta Redshift EXR
- 2018 Alta Redshift MXR
- 2019 Alta Redshift MXR
Details
- NHTSA campaign
- 18V502000
- Manufacturer campaign
- SVC-ESB-18-004
- Manufacturer
- Alta Motors
- Owner letters
- Aug 6, 2018
- Components
- Electrical system:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology