Recall 18V620000: 2018–2019 Mitsubishi Eclipse Cross, 2017–2018 Mitsubishi Outlander, 2018 Mitsubishi Outlander Phev +1 more
Updated from NHTSA data · How we count
- Report date
- Sep 14, 2018
- Vehicles affected
- 9,166
- Models
- 4
- Initiated by
- Manufacturer
The problem
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
The risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
The fix
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Mitsubishi Eclipse Cross
- 2019 Mitsubishi Eclipse Cross
- 2017 Mitsubishi Outlander
- 2018 Mitsubishi Outlander
- 2018 Mitsubishi Outlander Phev
- 2018 Mitsubishi Outlander Sport
Details
- NHTSA campaign
- 18V620000
- Manufacturer campaign
- SR-18-007
- Manufacturer
- Mitsubishi Motors North America, Inc.
- Owner letters
- Oct 16, 2018
- Components
- Electrical system:software (Electrical System); Forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology