Recall 18V655000: 2016–2018 Chevrolet Express, 2016–2018 GMC Savana
Updated from NHTSA data · How we count
- Report date
- Sep 21, 2018
- Vehicles affected
- 30,448
- Models
- 2
- Initiated by
- Manufacturer
The problem
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.
The risk
If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.
The fix
GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2016 Chevrolet Express
- 2017 Chevrolet Express
- 2018 Chevrolet Express
- 2016 GMC Savana
- 2017 GMC Savana
- 2018 GMC Savana
Details
- NHTSA campaign
- 18V655000
- Manufacturer campaign
- 18299
- Manufacturer
- General Motors LLC
- Owner letters
- Nov 6, 2018
- Components
- Electrical system (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology