Recall 18V712000: 2018–2019 Carado Axion, 2018–2019 Carado Banff, 2018–2019 Hymer Aktiv +5 more

Updated from NHTSA data · How we count

Report date
Oct 11, 2018
Vehicles affected
172
Models
8
Initiated by
Manufacturer

The problem

Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.

The risk

If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.

The fix

Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2018 Carado Axion
  • 2019 Carado Axion
  • 2018 Carado Banff
  • 2019 Carado Banff
  • 2018 Hymer Aktiv
  • 2019 Hymer Aktiv
  • 2018 Hymer Aktiv 2.0
  • 2019 Hymer Aktiv 2.0
  • 2018 Roadtrek Simplicity
  • 2019 Roadtrek Simplicity
  • 2018 Roadtrek Simplicity SRT
  • 2019 Roadtrek Simplicity SRT
  • 2018 Roadtrek Zion
  • 2019 Roadtrek Zion
  • 2018 Roadtrek Zion SRT
  • 2019 Roadtrek Zion SRT

Details

NHTSA campaign
18V712000
Manufacturer
Erwin Hymer Group North America, Inc.
Owner letters
Oct 24, 2018
Components
Equipment:recreational vehicle/trailer (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology