Recall 18V740000: 2017–2018 Chrysler Pacifica Plug-IN Hybrid
Updated from NHTSA data · How we count
- Report date
- Oct 19, 2018
- Vehicles affected
- 10,260
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
The risk
The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
The fix
FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 18V740000
- Manufacturer campaign
- U94
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- Nov 15, 2018
- Components
- Engine and engine cooling:exhaust system:emission control:catalytic convertor (Engine); Hybrid propulsion system (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology