Recall 18V743000: 2018 Freightliner Sprinter 2500, 2018 Freightliner Sprinter 3500, 2018 Mercedes-Benz Sprinter 2500 +1 more

Updated from NHTSA data · How we count

Report date
Oct 24, 2018
Vehicles affected
76
Models
4
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.

The risk

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.

The fix

DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
18V743000
Manufacturer
Daimler Vans USA, LLC
Owner letters
Jan 31, 2019
Components
Latches/locks/linkages:doors:latch (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology