Recall 18V800000: 2017–2019 Volvo S90, 2017–2019 Volvo V60, 2017–2019 Volvo V60CC +5 more

Updated from NHTSA data · How we count

Report date
Nov 13, 2018
Vehicles affected
17,548
Models
8
Initiated by
Manufacturer

The problem

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

The risk

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

The fix

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
18V800000
Manufacturer campaign
R39917
Manufacturer
Volvo Car USA LLC
Owner letters
Dec 26, 2018
Components
Electrical system:software (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology