Recall 18V910000: 2018–2019 Mercedes-Benz AMG S63, 2018–2019 Mercedes-Benz S 450, 2018–2019 Mercedes-Benz S560
Updated from NHTSA data · How we count
- Report date
- Dec 19, 2018
- Vehicles affected
- 6,200
- Models
- 3
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.
The risk
If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.
The fix
Mercedes has notified owners, and dealers will update the software of the steering control unit, free of charge. The recall began May 13, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040024.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Mercedes-Benz AMG S63
- 2019 Mercedes-Benz AMG S63
- 2018 Mercedes-Benz S 450
- 2019 Mercedes-Benz S 450
- 2018 Mercedes-Benz S560
- 2019 Mercedes-Benz S560
Details
- NHTSA campaign
- 18V910000
- Manufacturer campaign
- 2019040024
- Manufacturer
- Mercedes-Benz USA, LLC.
- Owner letters
- May 13, 2019
- Components
- Lane departure: lane keep: automatic steering (Driver Assistance & Safety Tech); Lane departure: lane keep: steering assist (Driver Assistance & Safety Tech); Steering:electric power assist system (Steering)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology