Recall 18V920000: 2017–2019 Custom Truck & Body Works Pumper, 2017–2019 Custom Truck & Body Works Rescue Truck, 2017–2019 Custom Truck & Body Works Tanker +3 more

Updated from NHTSA data · How we count

Report date
Dec 20, 2018
Vehicles affected
28
Models
6
Initiated by
Manufacturer

The problem

Custom Trucks And Body Works (Custom Trucks) is recalling certain 2017-2019 Type I, II and III Ambulances, Rescue Trucks, Pump Trucks and Tanker Trucks equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

The risk

If the brake lights falsely illuminate, other drivers could become confused, increasing the risk of a crash.

The fix

Custom Trucks will notify owners, and dealers will replace the brake lights, free of charge. The recall began February 28, 2019. Owners may contact Custom Trucks customer service at 1-706-553-9178 or Whelen customer service at 1-860-718-2331.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov

Affected vehicles

  • 2017 Custom Truck & Body Works Pumper
  • 2018 Custom Truck & Body Works Pumper
  • 2019 Custom Truck & Body Works Pumper
  • 2017 Custom Truck & Body Works Rescue Truck
  • 2018 Custom Truck & Body Works Rescue Truck
  • 2019 Custom Truck & Body Works Rescue Truck
  • 2017 Custom Truck & Body Works Tanker
  • 2018 Custom Truck & Body Works Tanker
  • 2019 Custom Truck & Body Works Tanker
  • 2017 Custom Truck & Body Works Type 1 Ambulance
  • 2018 Custom Truck & Body Works Type 1 Ambulance
  • 2019 Custom Truck & Body Works Type 1 Ambulance
  • 2017 Custom Truck & Body Works Type 2 Ambulance
  • 2018 Custom Truck & Body Works Type 2 Ambulance
  • 2019 Custom Truck & Body Works Type 2 Ambulance
  • 2017 Custom Truck & Body Works Type 3 Ambulance
  • 2018 Custom Truck & Body Works Type 3 Ambulance
  • 2019 Custom Truck & Body Works Type 3 Ambulance

Details

NHTSA campaign
18V920000
Manufacturer
Custom Truck And Body Works
Owner letters
Feb 28, 2019
Components
Exterior lighting:brake lights (Lighting)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology