Recall 19V048000: 2017–2018 Forest River Berkshire, 2019 Glaval Bus Entourage

Updated from NHTSA data · How we count

Report date
Jan 22, 2019
Vehicles affected
11
Models
2
Initiated by
Manufacturer

The problem

Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short.

The risk

Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire.

The fix

Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866-436-7332. Forest River's number for this recall is 51-0940.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V048000
Manufacturer campaign
51-0940
Manufacturer
Forest River, Inc.
Owner letters
Feb 6, 2019
Components
Electrical system:wiring (Electrical System); Engine (Engine)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology