Recall 19V054000: 2019–2020 Mack Anthem (an), 2019–2020 Mack Granite (gr), 2019–2020 Mack Granite (gu) +3 more
Updated from NHTSA data · How we count
- Report date
- Jan 24, 2019
- Vehicles affected
- 3,906
- Models
- 6
- Initiated by
- Manufacturer
The problem
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
The risk
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
The fix
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Mack Anthem (an)
- 2020 Mack Anthem (an)
- 2019 Mack Granite (gr)
- 2020 Mack Granite (gr)
- 2019 Mack Granite (gu)
- 2020 Mack Granite (gu)
- 2019 Mack Pinnacle (chu)
- 2020 Mack Pinnacle (chu)
- 2019 Mack Pinnacle (cxu)
- 2020 Mack Pinnacle (cxu)
- 2019 Mack Pinnacle (pi/pn)
- 2020 Mack Pinnacle (pi/pn)
Details
- NHTSA campaign
- 19V054000
- Manufacturer campaign
- SC0416
- Manufacturer
- Mack Trucks, Inc.
- Owner letters
- Mar 19, 2019
- Components
- Visibility:rearview mirrors/devices:exterior (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology