Recall 19V100000: 2018 New Flyer XD40, 2018 New Flyer XDE60, 2019 New Flyer XE60 +1 more

Updated from NHTSA data · How we count

Report date
Feb 15, 2019
Vehicles affected
172
Models
4
Initiated by
Manufacturer

The problem

New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.

The risk

If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.

The fix

New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V100000
Manufacturer campaign
R19-002
Manufacturer
New Flyer of America Inc.
Owner letters
Mar 6, 2019
Components
Visibility:sun/moon roof assembly (Visibility & Wipers)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology