Recall 19V114000: 2019 Audi Q7, 2019 Audi Q8, 2019 Audi S5 +1 more
Updated from NHTSA data · How we count
- Report date
- Feb 20, 2019
- Vehicles affected
- 34
- Models
- 4
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
The risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
The fix
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Audi Q7
- 2019 Audi Q8
- 2019 Audi S5
- 2019 Audi S5 Cabriolet
Details
- NHTSA campaign
- 19V114000
- Manufacturer campaign
- 40O4/40O6
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Mar 18, 2019
- Components
- Suspension:front:shock absorber (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology