Recall 19V211000: 2015–2019 Collins DE416, 2015–2019 Collins DE500, 2015–2019 Collins DE516 +6 more

Updated Oct 11, 2026 from NHTSA data · How we count

Report date: Mar 19, 2019
Vehicles affected: 3,787
Models: 9
Initiated by: Manufacturer

The problem

Collins Bus Corporation (Collins Bus) is recalling certain 2015-2019 Midbus DH500, DH516, DH400, DE416, DE500, DE516, TH400, SH416, and SH400 school buses equipped with HSM 39-INCH FB11 restraining barriers. In a hard braking situation or vehicle crash event, the barrier may not properly restrain an unbelted seat occupant. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

The risk

Failure to properly restrain an unbelted seat occupant can increase the risk of injury.

The fix

Collins will notify owners, and HSM dealers will reinforce the barrier frame, free of charge. The recall began April 12, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424. Collins' number for this recall is 19E-010.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

2015 Collins DE416
2016 Collins DE416
2017 Collins DE416
2018 Collins DE416
2019 Collins DE416
2015 Collins DE500
2016 Collins DE500
2017 Collins DE500
2018 Collins DE500
2019 Collins DE500
2015 Collins DE516
2016 Collins DE516
2017 Collins DE516
2018 Collins DE516
2019 Collins DE516
2015 Collins DH400
2016 Collins DH400
2017 Collins DH400
2018 Collins DH400
2019 Collins DH400
2015 Collins DH500
2016 Collins DH500
2017 Collins DH500
2018 Collins DH500
2019 Collins DH500
2015 Collins DH516
2016 Collins DH516
2017 Collins DH516
2018 Collins DH516
2019 Collins DH516
2015 Collins SH400
2016 Collins SH400
2017 Collins SH400
2018 Collins SH400
2019 Collins SH400
2015 Collins SH416
2016 Collins SH416
2017 Collins SH416
2018 Collins SH416
2019 Collins SH416
2015 Collins TH400
2016 Collins TH400
2017 Collins TH400
2018 Collins TH400
2019 Collins TH400

Details

NHTSA campaign: 19V211000
Manufacturer campaign: 19e-010
Manufacturer: Collins Bus Corporation
Owner letters: Apr 12, 2019
Components: Seats:barriers (Seats & Seat Belts)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology