Recall 19V222000: 2018–2019 Mercedes-Benz Metris, 2018–2019 Mercedes-Benz Sprinter 2500, 2018–2019 Mercedes-Benz Sprinter 3500
Updated from NHTSA data · How we count
- Report date
- Mar 20, 2019
- Vehicles affected
- 7
- Models
- 3
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Mercedes-Benz Metris
- 2019 Mercedes-Benz Metris
- 2018 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 2500
- 2018 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 3500
Details
- NHTSA campaign
- 19V222000
- Manufacturer campaign
- VSX566ZP25
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- May 17, 2019
- Components
- Unknown or other (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology