Recall 19V348000: 2017–2019 Chrysler Pacifica
Updated from NHTSA data · How we count
- Report date
- May 9, 2019
- Vehicles affected
- 198,731
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
The risk
A loss of power steering assist or a stall can increase the risk of crash.
The fix
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 19V348000
- Manufacturer campaign
- V53
- Manufacturer
- Chrysler (FCA US LLC)
- Owner letters
- May 24, 2019
- Components
- Electrical system:12v/24v/48v battery (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology