Recall 19V460000: 2018–2019 Proterra Catalyst

Updated from NHTSA data · How we count

Report date
Jun 14, 2019
Vehicles affected
21
Models
1
Initiated by
Manufacturer

The problem

Proterra, Inc. (Proterra) is recalling certain 2018-2019 Catalyst buses equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

The risk

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

The fix

Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1-864-438-0000. Proterra's number for this recall is SC-19-79.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V460000
Manufacturer campaign
SC-19-79
Manufacturer
Proterra Inc.
Owner letters
Aug 13, 2019
Components
Structure:emergency:escape/egress/exit (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology