Recall 19V466000: 2017–2018 Ford E-350, 2017–2018 Ford E-450
Updated from NHTSA data · How we count
- Report date
- Jun 18, 2019
- Vehicles affected
- 52
- Models
- 2
- Initiated by
- Manufacturer
The problem
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The fix
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2017 Ford E-350
- 2018 Ford E-350
- 2017 Ford E-450
- 2018 Ford E-450
Details
- NHTSA campaign
- 19V466000
- Manufacturer campaign
- 19E-009
- Manufacturer
- SVO Group Inc
- Owner letters
- May 9, 2019
- Components
- Equipment (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology