Recall 19V491000: 2018–2019 Toyota Prius C
Updated from NHTSA data · How we count
- Report date
- Jun 26, 2019
- Vehicles affected
- 464
- Models
- 1
- Initiated by
- Manufacturer
The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
The risk
A loss of drive increases the risk of crash.
The fix
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Toyota Prius C
- 2019 Toyota Prius C
Details
- NHTSA campaign
- 19V491000
- Manufacturer campaign
- K0K
- Manufacturer
- Toyota Motor Engineering & Manufacturing
- Owner letters
- Aug 23, 2019
- Components
- Hybrid propulsion system (Fuel, Hybrid & EV Propulsion)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology