Recall 19V504000: 2019 Thor Palazzo, 2019–2020 Thor Motor Coach Challenger, 2019–2020 Thor Motor Coach Magnitude +4 more
Updated from NHTSA data · How we count
- Report date
- Jun 30, 2019
- Vehicles affected
- 1,554
- Models
- 7
- Initiated by
- Manufacturer
The problem
Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.
The risk
Unexpected movement of the slide-out room can increase the risk of a injury.
The fix
TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2019 Thor Palazzo
- 2019 Thor Motor Coach Challenger
- 2020 Thor Motor Coach Challenger
- 2019 Thor Motor Coach Magnitude
- 2020 Thor Motor Coach Magnitude
- 2019 Thor Motor Coach Miramar
- 2020 Thor Motor Coach Miramar
- 2019 Thor Motor Coach Omni
- 2020 Thor Motor Coach Omni
- 2019 Thor Motor Coach Outlaw
- 2020 Thor Motor Coach Outlaw
- 2020 Thor Motor Coach Palazzo
Details
- NHTSA campaign
- 19V504000
- Manufacturer campaign
- RC000170
- Manufacturer
- Thor Motor Coach
- Owner letters
- Aug 1, 2019
- Components
- Equipment:recreational vehicle/trailer (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology