Recall 19V507000: 2018–2019 Freightliner Sprinter 1500, 2018–2019 Freightliner Sprinter 2500, 2018–2019 Freightliner Sprinter 3500 +5 more
Updated from NHTSA data · How we count
- Report date
- Jul 2, 2019
- Vehicles affected
- 1,079
- Models
- 8
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
The risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2018 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 1500
- 2018 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 2500
- 2018 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 3500
- 2018 Freightliner Sprinter 4500
- 2019 Freightliner Sprinter 4500
- 2018 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 1500
- 2018 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 2500
- 2018 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 3500
- 2018 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 19V507000
- Manufacturer campaign
- VS3VERGLAS
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Jan 21, 2020
- Components
- Visibility:glass, side/rear (Visibility & Wipers)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology