Recall 19V549000: 2020 Thomas Built Buses Minotour, 2019–2020 Thomas Built Buses Saf-T-Liner C2, 2019 Thomas Built Buses Saf-T-Liner HDX
Updated from NHTSA data · How we count
- Report date
- Jul 24, 2019
- Vehicles affected
- 11
- Models
- 3
- Initiated by
- Manufacturer
The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
The risk
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
The fix
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2020 Thomas Built Buses Minotour
- 2019 Thomas Built Buses Saf-T-Liner C2
- 2020 Thomas Built Buses Saf-T-Liner C2
- 2019 Thomas Built Buses Saf-T-Liner HDX
Details
- NHTSA campaign
- 19V549000
- Manufacturer campaign
- FL-819
- Manufacturer
- Daimler Trucks North America LLC
- Owner letters
- Nov 15, 2019
- Components
- Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology