Recall 19V550000: 2019–2020 Thomas Built Buses Minotour, 2019–2020 Thomas Built Buses Saf-T-Liner C2, 2019–2020 Thomas Built Buses Saf-T-Liner EFX +1 more

Updated from NHTSA data · How we count

Report date
Jul 25, 2019
Vehicles affected
3,080
Models
4
Initiated by
Manufacturer

The problem

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.

The risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

The fix

DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Details

NHTSA campaign
19V550000
Manufacturer campaign
FL-819
Manufacturer
Daimler Trucks North America LLC
Owner letters
Nov 15, 2019
Components
Structure:emergency:escape/egress/exit (Body & Structure)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology