Recall 19V598000: 2014–2019 E-One Cyclone II, 2015–2017 E-One Quest, 2013–2019 E-One Typhoon
Updated from NHTSA data · How we count
- Report date
- Aug 14, 2019
- Vehicles affected
- 57
- Models
- 3
- Initiated by
- Manufacturer
The problem
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
The risk
A loss of hydraulic steering assist can increase the risk of a crash.
The fix
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
- 2014 E-One Cyclone II
- 2015 E-One Cyclone II
- 2016 E-One Cyclone II
- 2017 E-One Cyclone II
- 2018 E-One Cyclone II
- 2019 E-One Cyclone II
- 2015 E-One Quest
- 2016 E-One Quest
- 2017 E-One Quest
- 2013 E-One Typhoon
- 2014 E-One Typhoon
- 2016 E-One Typhoon
- 2017 E-One Typhoon
- 2018 E-One Typhoon
- 2019 E-One Typhoon
Details
- NHTSA campaign
- 19V598000
- Manufacturer
- E-One Incorporated
- Owner letters
- Aug 28, 2019
- Components
- Suspension:front (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology