Recall 19V647000: 2017–2019 Chevrolet LOW Cab Forward 3500, 2017–2019 Chevrolet LOW Cab Forward 4500, 2018–2019 Chevrolet LOW Cab Forward 6500 +2 more

Updated from NHTSA data · How we count

Report date
Sep 9, 2019
Vehicles affected
16,766
Models
5
Initiated by
Manufacturer

The problem

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.

The risk

A stall can increase the risk of a crash.

The fix

Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

  • 2017 Chevrolet LOW Cab Forward 3500
  • 2018 Chevrolet LOW Cab Forward 3500
  • 2019 Chevrolet LOW Cab Forward 3500
  • 2017 Chevrolet LOW Cab Forward 4500
  • 2018 Chevrolet LOW Cab Forward 4500
  • 2019 Chevrolet LOW Cab Forward 4500
  • 2018 Chevrolet LOW Cab Forward 6500
  • 2019 Chevrolet LOW Cab Forward 6500
  • 2018 Isuzu FTR
  • 2019 Isuzu FTR
  • 2017 Isuzu N-Series
  • 2018 Isuzu N-Series
  • 2019 Isuzu N-Series

Details

NHTSA campaign
19V647000
Manufacturer campaign
V1905
Manufacturer
Isuzu Technical Center of America, Inc.
Owner letters
Oct 24, 2019
Components
Electrical system:wiring (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology