Recall 19V650000: 2020 Keystone Cougar
Updated from NHTSA data · How we count
- Report date
- Sep 11, 2019
- Vehicles affected
- 18
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
The risk
If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
The fix
Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Affected vehicles
Details
- NHTSA campaign
- 19V650000
- Manufacturer campaign
- 19-360
- Manufacturer
- Keystone RV Company
- Owner letters
- Oct 9, 2019
- Components
- Equipment:other:labels (Other / Unknown); Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology